Bill Payment

The due date is the 15th of every month. Billing statements are mailed out by the end of the month. Failure to receive bill does not waive late charges or disconnect fees. We encourage you to contact the office immediately if you do not receive your statement by postal service.

Automatic Bank Draft:  With this FREE service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. To set up automatic bank draft payment, stop by the office or print and fill out the Bank Draft Payment Form available below and return it to the office.

Online:  You may pay your bill online by clicking "Pay Your Bill Now".  We accept Visa, Mastercard, Discover and electronic check. There is a fee for this service.

By Mail:  If paying by check or money order through the mail, please remit payment with your payment coupon. To avoid late fees, mail your payment at least seven business days before the due date specified on your bill.

Drop-off:  You may pay your bill in the office during hours of operation. We accept cash, check, money orders as well as credit and debit cards. There is a fee for credit and debit card payments. A drop slot is available for payments when the office is closed.

By Phone:  You may pay your bill by calling 888-573-8296. There is a fee for this service.

**DOXO Warning** DOXO is a payment site that act as if it is related to Elm Creek WSC. It is NOT! They take payments for your water bill but then send it to us at a later date. Their fees are also higher. Do not use them. It could affect your water being cut off for non-payment. Use the bill pay option through our website. Through our website, your payment is immediately available for us to view and is credited to your accout the next day.